Reference

Legal Framework for Your Account on to2288

Your account on to2288 is governed by the terms set out on this page — covering how we handle your data, what you agree to when you access the lobby, and how to reach us if something needs to change.

Account TermsPrivacy & DataCookie PolicyDANA / OVO / GoPay Usage TermsContact & Requests
to2288 Legal Framework for Your Account on to2288
KEAMANAN DAN DATA AKUN

How We Protect Your Account and Data

Account security and data handling are not afterthoughts here — they are built into how the platform runs. From the moment you link your DANA, OVO, or GoPay wallet to your account, we apply session-level protections and store only what is necessary to keep your account running and your transactions verifiable.

Data Handling

We collect your account registration details, wallet transaction references, and session logs. No payment credentials — DANA PIN, OVO password, GoPay token — are stored on our side.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Login to your account uses OTP verification sent to your registered contact. If you notice unrecognised activity, contact live chat immediately and we will lock the session.

Data Retention & Requests

We retain account data for as long as your account is active and as required by applicable law. To request a copy of your data or ask for deletion, contact our support team in writing.

HUBUNGI TIM KAMI

Reach Us for Legal and Account Queries

If you need to request a data correction, ask about your account terms, or raise a legal concern, our support team is available around the clock. Use the channel that works best for you — live chat inside the lobby, email for formal written requests, or our help centre for self-service account actions.

Live Chat Open the chat widget inside your account lobby for direct contact with our support team. Available around the clock for account and policy questions.
Email Support Send formal data requests or legal queries to our support email. We respond to written requests within a reasonable timeframe and keep a record of all correspondence.
Help Centre Our help centre covers account access, wallet verification steps for DANA, OVO, and GoPay, and how to submit a data correction or account closure request.

Your Legal Questions, Answered

These are the questions we hear most often about account terms, data rights, and how our policies apply to your use of to2288 in Indonesia.

We collect your registration details, the wallet identifier you use for DANA, OVO, or GoPay deposits, and your session and transaction history. We do not collect or store your wallet PIN or payment credentials.

Yes. Send a written request to our support email or via live chat. We will compile your account data and respond within a reasonable timeframe, in line with applicable local law.

Contact our support team in writing with your account details. We will process the deletion request subject to any retention obligations required by local law and close your account upon confirmation.

We do not sell your data. We share only what is necessary with payment processors — DANA, OVO, GoPay — to complete your transactions, and with service providers who operate under confidentiality agreements.

We notify you via your registered contact method when terms change. Continuing to use your account after the update takes effect means you accept the revised terms. You may close your account if you do not agree.

Access depends on local law and the eligible regions we support. Whether you are in Yogyakarta, Batam, or elsewhere in Indonesia, the same account terms apply where access is permitted under local law.