What We Collect and Why It Matters
When you open an account and fund it through DANA, OVO, or GoPay, we collect the information needed to process that transaction — your registered wallet identifier, transaction reference, and timestamp. We do not store your full wallet PIN or payment credentials; those stay inside your
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e-wallet app. Beyond payments, we log your login session, device type, and IP address to detect unusual access patterns and keep your account secure. If you contact our support team, the conversation record is retained so we can follow up accurately. We share data only where
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required by applicable law or to process your payment through the relevant local rail. We do not sell your personal data to third parties for marketing. Availability of this service depends on local law and eligible regions — if you are accessing from outside a supported
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area, some features may not apply to you. You have the right to request a copy of the data we hold, ask us to correct inaccurate records, or request deletion where no legal retention obligation applies. To exercise any of these rights, reach our support team
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through the contact paths listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.